This privacy policy outlines how we use and protect any information that you provide when using this municipal website.
We are committed to protecting your privacy. Should we request any information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may update this policy from time to time by amending this page. You should check this page periodically to ensure you are satisfied with any changes. This policy is effective from December 8, 2016.
Information We Collect
We may collect the following information:
- Name and job title
- Contact information, including email address
- Demographic information, such as county and state
- Other information relevant to surveys and/or services
How We Use the Information
We require this information to understand your needs and provide better service, including for:
- Internal record keeping
- Improving our services
- Sending information about new services, special offers, or other information we think you may find useful
- Contacting you for feedback via email, phone, fax, or mail
- Customizing the website according to your interests
- Sharing your information with third-party partners for service-related purposes
We will not sell your information.
Security
We are committed to ensuring your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to visitor needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you use these links to leave our site, we do not have control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling out a form on the website, look for the box to indicate you do not want the information to be used for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you information about third parties which we think you may find interesting if you indicate that you wish this to happen.
You may request details of personal information which we hold about you under applicable data protection laws. A small fee may be payable. If you would like a copy of the information held on you, please contact us.
If you believe any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.
Refund Policy
Our refund policy is simple: If you’re ever unhappy with our services for any reason, contact us and we’ll take care of you.
Examples of full refunds:
- If a service is incomplete and you're unhappy with it
- If you were charged unexpectedly or made a mistake while paying
Examples of partial refunds or credits:
- If you provided incorrect information or a wrong date
- If you mistakenly completed the whole process and paid
Get in touch: Each case is unique. Send us a note, tell us what’s up, and we’ll work with you to make sure you’re happy.